Idongesit Ime Umoh

I am a female Master's degree holder in Geographic Information System but specialise in environment and development.I have obtained series of trainings both on customer care and leadership and with this I have been able to carve a niche for myself as a Customer care specialist.I have over sixteen years of work experience with high profile organisations both international and local and in all these years

customer satisfaction has been my focus. I love new ideas and innovations. My expertise lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position. As a fellow in Humanitarian Leadership certified by Dataville Research LLC, I believe that I have what is needed for this job .I am open to interview and work with any organisation that is service oriented. Kindly go through my

Curriculum Vitae for more details about  the different organisations I have worked with and the different roles I handled. Thank you.