Idemudia Precious

I am a seasoned Bilingual Customer Support, Relationship Management/Call center agent. I specialize in creating meaningful customer experience, effective communications, solving problems positively and fostering long-term relationships. 

With a background in French Language and over three years of experience as an Executive Administrative Officer and Front Desk Representative, plus over two years as an educator, I’ve developed strong communication, problem-solving, and customer engagement skills, all of which are essential in driving customer success. 

Here’s What I Bring to the Table:

✔️ Strong customer relationship management skills to enhance client satisfaction and retention. 

✔️ A deep understanding of customer needs and pain points, ensuring proactive solutions. 

✔️ Bilingual communication (English & French), allowing me to assist diverse clients effectively. 

✔️ Experience with CRM tools like Zendesk, and HubSpot, and a keen interest in mastering more. 

 I am passionate about leveraging insights to improve customer engagement, drive satisfaction, and support business growth.