Idema Faith Omeram

IDEMA FAITH OMERAM Akwa Ibom State, Nigeria. PROFESSIONAL SUMMARY ●​ Experienced Executive / Administrative Virtual Assistant delivering high-level support to executives, business owners & busy professionals. ●​ Excels in optimizing efficiency, streamlining operations & providing service quality across multiple environments. ●​ Proficient in tools like Google Workspace, Trello, Calendly, and Zapier with a solid understanding of workflow automation and productivity systems. WORK EXPERIENCE Executive Assistant​ May 2024 - Jun 2025 Bon-Perficient Travels – Rivers State, Nigeria​ ●​ Managed daily client email correspondence and tracked visa application responses across 15+ countries, ensuring timely follow-ups and documentation. ●​ Composed and sent partnership inquiry emails to schools, consulates, and international travel vendors; followed up on responses and scheduled discovery calls to establish long-term B2B relationships. ●​ Maintained internal records of agency outreach, supplier correspondence, and partnership statuses using Google Sheeet ensuring the Managing Director and team stayed updated on all pending deals and meetings. ●​ Coordinated the MD’s calendar, scheduling over 200 meetings with travel partners, and clients annually. ●​ Arranged local and international travel bookings, creating detailed itineraries and ensuring smooth transit for executive and client trips. ●​ Scheduled and facilitated 20+ partnership and client meetings, organized digital document signings, and supported the closure of international collaboration deals. Career Break Jan 2020 - Nov 2023 Higher Education & Skill Development ●​ Completed a university degree while actively developing digital skills through certificate courses at the institution’s ICT Academy. ●​ Focused on enhancing proficiency in computer applications, productivity tools, and administrative technology to support future career goals. Administrative Officer Dec 2018 - Dec 2019 Tessy International CBT Center – Rivers State, Nigeria ●​ Handled inquiries, processed change of institution/course requests, and sent updates to 1000+ candidates, achieving 98% customer satisfaction. ●​ Facilitated registration and documentation for 1,000+ POST UTME applicants, ensuring 100% accuracy in scanned, printed, and submitted materials. ●​ Drafted and distributed 100+ official communication on result upload, cut off marks, and admission updates. EDUCATION Rivers State University – Rivers State, Nigeria​ BSc, Microbiology CORE SKILLS ●​ Virtual Assistance ●​ Email Management ●​ Calendar Management ●​ Time Management ●​ Appointment Setting & Scheduling (Calendly, Doodle) ●​ Project Management Tools (Trello, Asana) ●​ Workflow Automation (Zapier) ●​ Airbnb & Itinerary Management ●​ Customer Relationship Management (Hubspot, Freshdesk) Jan 2020 – Nov 2023 ●​ ●​ ●​ ●​ ●​ ●​ Document Preparation & Data Organization Meeting Support (Minutes, Transcription, Zoom) Data Entry (Google Sheet & Microsoft Excel) Microsoft Office Suite & Google Workspace Soft Skills: Proactiveness, Attention to details, Organization, Confidentiality, Excellent Communication Fluent in English Language (Written & Oral) TRAININGS & CERTIFICATIONS ●​ IT Support Skills - Digital Witch Support Community, Jun 2025 ●​ Certified Virtual Assistant - Alx Africa, Nov 2024 ●​ Virtual Assistant Training- Udemy, Aug 2024 ●​ Using Basic Formulas and Functions in Microsoft Excel - Coursera, April 2024 ●​ Certificate of Information Communication Technology Competence and Digital Lifestyle - Rivers State University Information Technology Academy, Oct 2023