Idara Mary Maliki

I am an experienced professional with a diverse background in customer support, business services, teaching, and online sales. With over seven years of experience as a classroom teacher, I have developed excellent communication, problem-solving, and organizational skills. My ability to simplify complex concepts and engage with people from different backgrounds makes me an asset in any role requiring clarity and professionalism.

As a Customer Support Specialist, I have honed my skills in handling inquiries, resolving issues, and ensuring a smooth customer experience. I am proficient in using Zoom, Slack, and Google tools for communication and customer relationship management (CRM). My empathetic and solution-oriented approach helps build trust and loyalty among customers.

Beyond customer service, I am also an entrepreneur, offering business registration and compliance services, including SCUML, TIN, TIN PROMAX, trademark registration, NAFDAC, and NIN services. Running an online business has strengthened my ability to work independently, manage multiple tasks efficiently, and deliver results within tight deadlines.

Additionally, my work in the hospitality industry has further sharpened my interpersonal skills, adaptability, and ability to thrive in fast-paced environments. Understanding customer needs and ensuring top-quality service has reinforced my commitment to excellence.

As a freelancer, I bring a versatile skill set, including customer support, administrative services, business consulting, and teaching expertise. I am detail-oriented, highly organized, and passionate about delivering high-quality work that meets and exceeds expectations.

If you're looking for a dedicated and results-driven freelancer, I am here to support your business needs. Let’s connect and collaborate!