Idaboloabana Patience

You can count on me to stay on top of every task. I prioritize my work with a results-driven mindset, ensuring accuracy and timely delivery. Your trust means everything to me, and I'm committed to exceeding expectations.

Hello, I’m Patience, a detail-oriented and results-driven Virtual Assistant with over 2 years of experience providing Administrative Support, Data Entry, Customer Support, and Customer Service for executives, entrepreneurs, and e-commerce businesses.

I help clients stay organized and responsive by managing Email Communication and Email Support, handling Scheduling and Calendar Management, and ensuring smooth day-to-day operations. My goal is simple: improve efficiency, strengthen communication, and maintain high Customer Satisfaction.

I have hands-on experience delivering Customer Support through Online Chat Support, Phone Communication, and Email Support, using Ticketing Systems such as Freshdesk to resolve issues efficiently, manage Order Tracking, and keep customers informed.

Core Services

Administrative Support: File Management, File Maintenance, inbox management, draft correspondence, and executive coordination

Customer Service & Customer Support: Email Support, Online Chat Support, Phone Support, and ticket handling

Virtual Assistance: Daily task support, executive support, and workflow organization

Scheduling & Calendar Management: Appointments, meetings, and time optimization

Data Entry: Accurate data handling, records management, spreadsheets, and documentation

E-commerce Support: Shopify support, Order Tracking, customer onboarding, and inventory updates

Tools & Platforms

Google Workspace, Microsoft Excel, Microsoft Office, Outlook, CRM tools, Freshdesk, Asana, Shopify, Calendly

Why Work With Me

Strong background in Administrative Support and Executive Support

Proven ability to manage Customer Service and Customer Support across multiple channels

Excellent Communication skills with professional email and phone etiquette

Organized, reliable, and committed to consistent Customer Satisfaction

If you’re looking for a dependable Virtual Assistant who can handle Administrative Support, Customer Support, Data Entry, Scheduling, and E-commerce Support with minimal supervision, I’m ready to help.

Let’s work together to k

eep your operations running smoothly.