Ida Diez

I am a personable and dependable freelance professional with 4 years intensive and diverse experience in providing exceptional customer service to multicultural population. Comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription and designing forms. Solid interpersonal and communication skills.

I am skilled in communicating with clients over phone and email. I meet deadlines and I'm a team player. 

Areas of expertise include:

• Appointment Setting
• Data Mining
• Customer relationship management
• MS Word, Excel, PowerPoint
• Customer account creation
• Chat support