IBEKWE OBINNA
Lagos, Nigeria|Phone:- | Email | LinkedIn
Professional Summary
Virtual Assistant with over 2 years of experience delivering high-level remote administrative
support, calendar management, email handling, social media management, and project
coordination. Proficient in content creation, customer support, CRM systems, and digital tools.
Adept at improving operations, brand visibility, and client satisfaction in fast-paced
environments.
Core Skills
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Virtual Assistance and Administrative Support
Calendar and Email Management (Gmail, Outlook)
Social Media Management (YouTube, Facebook, LinkedIn, Twitter)
Content Creation and Graphic Design (Canva, Buffer, Hootsuite, Later)
Customer Support (Live Chat, Zendesk, Intercom)
Lead Generation and CRM Management (HubSpot, Zoho)
Google Workspace and Microsoft Office Suite
Project Management (Trello, Asana, ClickUp)
SEO Basics and Hashtag Research
Basic Bookkeeping (Wave)
Market Research and Competitor Analysis
● Classroom control and management.
Professional Experience
SOCIAL MEDIA MANAGER TEAM LEAD |IDYREAL REAL ESTATE
CONSULTANCY|REMOTE|JUNE–JULY 2025
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Increased organic engagement significantly within a short timeframe.
Contributed to the successful sale of multiple properties via digital campaigns.
Created viral content series like “Land Doesn’t Sit, It Grows.”
Launched educational content series on real estate terminologies
Help the organization increase it reach on Facebook, Instagram and LinkedIn.
Community Manager|Victorian Academy A Shevolution Subsidiary |REMOTE|April
2025-Present
● Grew and maintained an active WhatsApp community, increasing engagement and
member retention through valuable content and discussions.
● Moderated the group effectively by resolving conflicts, managing spam, and ensuring
a respectful environment.
● Collected feedback, shared updates, and ran campaigns that led to measurable
actions such as increased sign-ups and user satisfaction.
Subject Tutor|Economics and Government|Amai College Jakande Ajangbadi Lagos
Nigeria|Onsite|January 2023-January 2025
● Taught senior secondary students Economics and Government, aligning lessons with the
Nigerian curriculum.
● Designed engaging lesson plans, assessments, and learning activities to boost
understanding.
● Improved WAEC exam pass rate in both subjects by 25% within two academic sessions.
● Integrated real-world case studies and digital tools to enhance classroom engagement.
● Mentored students who won inter-school debates and civic competitions.
Freelance Virtual Assistant
Self-Employed | Remote | Jan 2022 – Present
● Provided virtual administrative support for 3+ international clients, including inbox
management, meeting scheduling, and calendar organization.
● Created weekly social media content for Instagram and LinkedIn, leading to a 35% increase in
engagement.
● Designed branded graphics using Canva and managed scheduling via Buffer and Later.
● Handled basic bookkeeping and client invoicing using Wave.
● Conducted market research and competitor analysis to support product and social media
strategies.
● Delivered customer support services via email and live chat platforms (Zendesk).
Social Media Assistant (Part-Time)
BellaGlow Beauty Hub | Remote | Mar 2021 – Dec 2021
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Developed and managed monthly content calendars for Instagram and Facebook.
Created engaging captions, scheduled posts, and handled daily engagement activities.
Monitored social media analytics and delivered monthly performance reports.
Organically grew Instagram following from 2,000 to 5,500 followers within six months.
Administrative Assistant (VA Intern)
The Work Hub | Remote | Jun 2020 – Feb 2021
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Provided calendar management and email support to team leads.
Scheduled Zoom meetings and prepared detailed meeting notes.
Assisted with social media research and idea development.
Supported blog formatting and content uploading on WordPress.
Education
BSC Computer Science
BrighamYoungUniversity |Online–June–2022–Present.
Diploma in Business Administration
Yaba College of Technology, Lagos — 2016
Certifications
● Certificate in Virtual Assistance/Customer Support – Digital Witch Support
● Client Servicing and Retention – Udemy
● Omnichannel sales and service management –Udemy.
● Social Media Marketing Course –Udemy
Projects
YOUTUBE Strategy Revamp – Lifestyle Brand
● Audited account, redesigned highlight covers, optimized bio, and created Reels and carousel
templates.
● Achieved a 42% increase in profile visits within 30 days.
Email Management SOP for CEO
● Developed a streamlined Gmail and Calendly management SOP.
● Reduced missed appointments and email clutter by 80%.
Tools and Technologies
Canva Pro, Buffer, Hootsuite, Later, Trello, Asana, ClickUp, Zoom, Google Meet, Calendly, Notion,
Slack, Microsoft 365, ChatGPT, Grammarly, Meta Business Suite, CapCut, Hashtagify,
Mentionlytic brandwatch
References
Available upon request.
