Detail-oriented and adaptable professional with 15+ years of experience in administration, content coordination, and hospitality management. Skilled in Microsoft Office, CRM tools, scheduling, data entry, and customer service, with a proven ability to streamline operations and support teams efficiently. Strong communication skills, bilingual (English & Afrikaans), and comfortable managing multiple tasks in fast-paced environments. Reliable, organized, and eager to bring administrative support and operational excellence to virtual assistant roles for clients worldwide.