Ian Bruce Jamwaka

Jamwaka Ian Bruce -· ianjamwaka97@gmail. com· 2/2, 39 Corlaich Avenue, G420DT. HUMAN RESOURCE PROFESSIONAL Highly motivated and detail oriented professional with a Bachelor's degree in Business Management Human Resource Option with ongoing Master's program in International Business Management. Proven experience gained through attachments and a Human Resource Officer two years period at NHIF Kenya and Kenya Pipeline Company respectively. Demonstrated expertise in human resources, focusing on Learning and Development, Payroll and administrative duties I have the ability and urge to provide and a strong commitment to organizational success. Seeking a challenging role where my skills in HR, coupled with my academic background, can contribute to driving efficiency and fostering a positive work place culture. KEY COMPETENCIES HR Technology Proficiency ProblemSolving Interpersonal Skills Strategic HR Management Communication skills Talent Acquisition Knowledge of Labor laws Performance Evaluation Training and Development PROFESSIONAL EXPERIENCE Wickes Glasgow Order Fulfillment associate  Receive and process customer orders accurately and efficiently.  Pick and pack products for orders according to established guidelines and procedures.  Label products and prepare them for shipment.  Conduct quality control checks to ensure accurate fulfillment.  Monitor inventory levels and communicate deficiencies to management.  Continuously maintain a high level of product knowledge to provide accurate and helpful responses to customer inquiries. Kenya Pipeline Company Jan 2024-Currently Sept 2021-Nov 2023 HR Officer     Facilitated creation and delivery of new hire training documents. Updated and managed active job posts on the company website. Give advice on sickness absence, performance and employment relations. Handle complaints and disciplinary procedures. Developing programs that enhance employee relations. Delivering compensation and benefit comparison reports to the executive team. Ensuring employment policies follow national laws and regulations. Ensuring employees have correct pay and benefits.  Managed invoicing processes, updating claims in the system,and maintaining accurate filing.  Collaborated with the finance department for timely updating and payment of medical claims.      Filed and documented employee promotions for organizational transparency and record- Keeping Key Achievement  Provided support to senior human resources managers,resulting in a positive impact on the company's overall performance  Implemented an efficient and organized system for updating and managing medical claims,leading to improved accuracy,timely processing,and enhanced collaboration with the finance department. Sept 2019-Nov 2019 Moi Teaching and Referral Hospital Human Resource Attaché Conducted comprehensive assessments of NHIF applications submitted by patients,ensuring accurate processing and adherence to established procedures. Evaluated employees' leave applications within specified timelines,implementing a systematic approach to determine eligibility and maintain organizational compliance. Managed the proper filing of all recruitment documents,orchestrating a seamless interview process for prospective candidates. Established an efficient system to track qualified and shortlisted job applicants,ensuring timely communication regarding interview details. EDUCATION & CERTIFICATIONS Glasgow Caledonian University Masters in International Business Management, Jan 2024-May 2025. Bachelors in Business Management Human Resource Management Option Mount Kenya University,-. Mount Kenya University Diploma in Human Resource,- Mumias Muslim Boys HighSchool K.C.S.E,- Certifications IHRM MEMBERSHIP,2020 REFEREES Available upon request.