Hyacinth Delina

With over a decade of experience in customer-facing roles, I bring a strong foundation in communication, problem-solving, and service delivery across various industries. My work ethic is grounded in reliability, adaptability, and a commitment to excellence—allowing me to thrive in fast-paced, high-demand environments.

As a Virtual Administrative Assistant, I’ve provided comprehensive support that includes data entry, appointment setting, cold calling, encoding, and document handling. I am highly organized and detail-oriented, with the ability to manage multiple tasks efficiently. I’m also experienced in data entry and CRM management, ensuring data accuracy and consistent client engagement.

In the real estate sector, I’ve worked closely with agents and clients, helping compile documents for closings, managing files from platforms like DataVu, and handling client communications via email. I’m proficient in using batch dialers, CRMs, and executing back-office tasks that help agents focus on closing deals. Additionally, I help maintain a strong online presence for real estate businesses by managing their social media content and engagement.

Beyond real estate, I serve as a Social Media Manager for different clients, creating and scheduling content, responding to messages, tracking analytics, and ensuring each platform aligns with the brand’s voice. From Facebook and Instagram to LinkedIn and TikTok, I know how to craft posts that resonate and drive interaction.

My experience also includes roles as a lead generation specialist, customer service representative, and web researcher—each sharpening my ability to work independently, adapt quickly, and stay organized under pressure. I enjoy learning new tools and systems, and I take pride in being able to onboard seamlessly and deliver results right away.

I approach every opportunity with the mindset of a problem-solver and a goal-getter. Whether working behind the scenes or on the front lines, I strive to deliver value through efficient systems, effective communication, and excellent service.