Hugo Ferraz

👋 Engineer turned OSS leader, from network troubleshooting to driving digital transformation across Vodafone Europe.

With 15+ years in telecom, evolved from hands-on FTTH and SDH/WDM operations to leading complex OSS delivery programs across local and group-level systems. Most recently, led a 6-person external development team while managing the lifecycle of 7 OSS platforms (Portugal + Group), overseeing €K budgets, vendor collaboration, and strategic projects like RAN sharing and XGS-PON rollout.

💡 Impact snapshot:

• Delivered OSS upgrades faster and under budget

• Automated validation flows, cutting manual effort

• Enabled network CAPEX optimization through strategic inventory sharing

• Achieved 0% team turnover over 3 years

🛠️ My strengths: bridging business and tech, designing scalable architectures, fostering team alignment, and simplifying the complex into actionable outcomes.

🧩 Fluent in Agile delivery, KPI-driven decisions, vendor governance, and operational documentation (API references, runbooks, onboarding guides).

🌍 Passionate about contributing to international, product-driven, and tech-led environments, bringing expertise, energy, and a strong delivery mindset to drive impactful results.