Hughette Ronica Tabaosuares

Detail-oriented Customer Support and Sales Professional with over 3 years of experience handling customer inquiries through online chat, email, and phone support. Experienced in managing reservations and providing accurate information across OTA platforms including Airbnb, Booking.com, Agoda, and RezLive. Skilled in supporting guests throughout the pre-booking and booking process, answering inquiries, and ensuring a professional and consistent communication tone. Proven ability to follow SOPs, manage multiple inquiries simultaneously, and deliver timely, accurate responses in fast-paced environments. Known for strong written and spoken English communication, attention to detail, and adaptability to new tools and systems.