Htet Htet Nandar Naing
• Delivered exceptional customer service in both Japanese and
English through phone, email, and chat channels.
• Managed customer inquiries, resolved issues, and provided
timely solutions.
Personal Info
--
• Maintained accurate records of customer interactions and
transactions.
• E ective communicator with the ability to collaborate within a
team and adapt to various challenges
• Fluent in Japanese and English, with pro ciency in Korean and
Skills
Teamwork
Communication
Adaptability
Attention to detail
Language skills
Fast Learner
Languages
English
learning Thai.
• Skilled in handling multiple tasks simultaneously and working
under pressure.
• Strong interpersonal and communication skills, with a customeroriented approach.
Work Experience
Customer Service/Tour Coordinator , Heisei Enterprise Co.Ltd,
Japan
April 2022 - Present
• Collaborated within the team to ensure the smooth execution of
tasks.
• Responded to inquiries from foreign clients, providing customer
support with pro ciency in multiple languages.
Japanese
• Swiftly addressed various challenges with e ective
Burmese
• Demonstrated unwavering commitment to delivering high-
Korean
communication and adaptability.
quality services and exceeding customer expectations.
• Served as the primary contact for inbound groups, ensuring a
seamless and enriching experience during their stay in Japan.
• Handled various aspects, including accommodation, meals,
theme park tickets, and transportation, catering to all the needs of
visiting groups.
Education
Sundai Travel & Hotel College
Kyoritsu Nichigo Gakuin
University of Computer Studies, Yangon