• Delivered exceptional customer service in both Japanese and English through phone, email, and chat channels.
• Managed customer inquiries, resolved issues, and provided timely solutions.
• Maintained accurate records of customer interactions and transactions.
• Effective communicator with the ability to collaborate within a team and adapt to various challenges
• Fluent in Japanese and English, with proficiency in Korean and learning Thai.
• Skilled in handling multiple tasks simultaneously and working under pressure.
• Strong interpersonal and communication skills, with a customer-oriented approach.