Hope Idogai

I am a tech-savvy administrative and customer service professional with over eight years of experience supporting clients and organizations in fast-paced and digital environments. My background includes customer communication, administrative coordination, and remote support, where I have consistently helped companies improve their service delivery and operational efficiency.

Currently, I work as an Administrative and Client Support Manager at Greig Technologies Ltd, where I manage client communications, edit and organize company documentation, and coordinate activities across remote teams. My previous roles at Sona Agro Allied Foods Ltd and Lakeshore Cancer Clinic Center helped me strengthen my skills in customer engagement, issue resolution, and data management.

I am skilled in written and verbal communication, time management, and multitasking. I am proficient with Google Workspace, Microsoft Office, Slack, Asana, and other digital tools that support efficient collaboration. My focus is on providing excellent customer care, simplifying complex information, and maintaining clear, polite, and effective communication.

I am passionate about creating a positive customer experience by being helpful, attentive, and solution-oriented. I enjoy working with global teams and adapting to different time zones to meet client needs. As a self-motivated and detail-oriented professional, I take pride in building trust with customers through accuracy, empathy, and professionalism.

Joining TwinklingTree would give me the opportunity to apply my experience to a growing international brand known for its creativity and customer care. I am confident that my skills, discipline, and dedication will contribute to maintaining the company’s excellent reputation and customer satisfaction standards.