Hope Ejejigbe

As an entry-level Customer Support Agent, I bring a strong foundation in live chat, email support, and effective communication skills. With a natural aptitude for empathy, troubleshooting and problem-solving, I thrive in resolving customer inquiries promptly and courteously. While I possess basic knowledge of CRM software like HubSpot, Zendesk, Freshdesk, and Intercom, I'm eager to expand my expertise in utilizing these tools to enhance customer experiences.

My dedication to continuous learning is reflected in my various certifications in customer service, CRM service hub tools and communication, ensuring I provide top-notch assistance to every customer interaction.

Moreover, I excel in collaborating seamlessly with team members to collectively improve the customer experience, ensuring every interaction leaves a positive impression.