Honeylyn Pascua

HONEYLYN PACINA PASCUA SIBULAN, NEGROS ORIENTAL Mobile number:- Skype id: honeylynpascua My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. WORKING EXPERIENCE: Employer: Ryan Cornell Position Held: Personal Medical Billing Assistant Graveyard Shift Year Covered: November 2018 – June 2019       Member Claim Creation Claim Follow-up Checking Diagnosis through ICD10 website Checking HCPC codes through Supercoder website Ensuring all claims are billed without errors Follow-up to insurances for claims that are denied Employer: WRS Health Services Position held: Medical Biller Graveyard Shift Year covered: September 2016 – October 2018             Providing quality service Claim Creation using HCFA 1500 Billing claims electronically and through paper Payment Posting Checking Diagnosis through ICD10 website Checking hcpc codes through Supercoder website Electronic Billing through Phicure and Trizetto Ensuring medical site is in good shape Ensuring all claims are billed without errors Follow-up to insurances for claims that are denied Providing good and productive report Ensuring positive outlook of the medical site Employer: GrupoNoaInternational Costa Rica Position held: Home Based Customer Service Representative Graveyard Shift Year covered: February 2015 – July 2015, December 2015 - August 2016 Duties and Responsibilities:       Providing quality customer service Providing customer satisfaction Quality Assurance Specialist Assisting Sale calls Resolves problems/complaints by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Answers inquiries by clarifying desired information; researching, locating, and providing information Employer: Virtually Incredible Leasing Line Position held: Home Based Virtual Assistant Graveyard Shift Year covered: July 2015 - November 2015 Duties and Responsibilities:      Providing home for lease inquiries Providing customer satisfaction Email Support Providing correct Information about the House for Lease Answers inquiries by clarifying desired information; researching, locating, and providing information Employer: BANCO DIPOLOG, INC. Ma. Cristina St., Dumaguete City, Negros Oriental Position held: Loan Officer / New Accounts Officer / Filing Clerk Year covered: March 31, 2014 – June 20, 2015 Duties & Responsibilities:  Inventory of bank supplies/bank records/bank files  Inventory of Saving Accounts  Inventory of Loan Accounts  Inventory of Loan past due accounts                   Generate savings in the vicinity of Dumaguete City. Monitors monthly generated savings and no. of depositor in a month. Assigned in safe keeping of bank records. Assigned in safe keeping of bank money vault keys. Assigned in safe keeping of all bank properties Assigned in safe keeping of bank’s supplies Accommodate, interview walk-in clients inquiring our products in loan and savings and introduce the necessary requirements for attachment as basis of records. Accept, screen documents and requirements submitted by client. Verify pay slip for confirmation of salary both government and private sectors. Conduct background investigation thru phone call in different companies. Computes loanable amount base on monthly income. Process loan documents for approval and released proceed. Compute and record outstanding balance and payments. Prepares cancellation of mortgage, stoppage and certification needed by client. Communicates to client when problem occur. Prepares transmittal of all insurance to be submitted to country banker’s main office. Has tried in field background investigation with the AO. Has observed transaction in accounting department and check teller and cashiers transactions thru blotter. Employer: TELETECH HOLDINGS, INC. / Wellpoint Blue Cross of California Calindagan St., Dumaguete City, Negros Oriental Position held: Customer Service Representative Graveyard Shift Year covered: March 10, 2009 to March 11, 2014 Duties and Responsibilities:       Providing quality customer service Providing customer satisfaction Training the new employees on the product Verify and conduct confirmation all submitted documents thru phone call Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Answers inquiries by clarifying desired information; researching, locating, and providing information Employer: Du Ek Sam, Inc. Real St., Dumaguete City, Negros Oriental Position held: Motorcycle Receptionist Year covered: September 3, 2009 to February 28, 2009 Duties and Responsibilities:  Insures that inquiries from clients are answered properly  Assisting clients on their needs  Monitors clients best interest  Accommodate clients inquiry about the motorcycle Employer: Ace Promotions Dumaguete City Position held: Brand Ambassador Year covered: June 2006 to May 2007 Duties and Responsibilities:    Convince client to buy our products Explain well the benefits of our products Promoting our products Employer: Alturas Group of Companies Tagbilaran City Position held: Sales Clerk / Cashier Year covered: February 2004 to September 2004 Duties and Responsibilities:     Insures that inquiries from clients are answered properly Assisting clients on their needs Monitors clients best interest Accommodate clients inquiry about the motorcycle SEMINARS ATTENDED Customer Service Product Knowledge and Appreciation Banking Operations New Accounts Clerk Loans Processor PERSONAL INFORMATION Profession: Licensed Professional Teacher Education: Graduate of Bachelor of Arts in Social Science Last School Attended: Negros Oriental State University Date of Birth:May 16, 1985 Civil Status: Married Citizenship: Filipino Religion: Roman Catholic Dialect Spoken: English, Tagalog, Cebuano Email:-Telephone Number:- Mobile Number:- Skype id: honeylynpascua REFERENCES:  Stephanie Abella – Teletech Holdings, Inc. Supervisor Mobile Number:-  Kevin Jamito – WRS Medical Services Supervisor Skype Id: kjamito  Jocelyn Carpitanos – Banco Dipolog, Inc. Auditor Mobile Number:-