Honey Jean Gludo

Dynamic and results-driven Customer Service Representative with over 3 years of experience in cold calling, technical support, and sales-driven customer interactions. I specialize in connecting with prospects, identifying their needs, and delivering high-converting solutions that drive satisfaction and increase revenue.

Whether you're looking for someone to book qualified appointments, manage your CRM, provide remote tech support, or handle high-volume customer inquiries — I’ve got you covered.

✅ What I Bring to the Table:

📞 Cold Calling & Appointment Setting

Skilled in using tools like Mojo Dialer, BatchDialer, and RingCentral to engage leads, qualify prospects, and book high-quality appointments.

🛠️ Technical Support

I’ve helped hundreds of customers remotely set up and troubleshoot devices such as Firesticks, Smart TVs, and Android Boxes. Clear, step-by-step guidance is my specialty.

📞Sales Support

Inbound and outbound calls/ Selling products or services

📞Lead Generation

📊 CRM & system Expertise

Proficient in Monday.com, Zendesk, Zillow, and Realtor platforms — from data entry and lead tracking to customer ticket resolution and automation.

🤝 Customer Relationship Management

Known for turning first impressions into lasting relationships through attentive service and effective communication.

🛠️ Tools & Platforms I Use Daily:

CRMs: Zendesk, Monday.com, Zillow, Realtor.com

Dialers: Mojo Dialer, BatchDialer, RingCentral, Readymode and Mightycall

Communication: Slack, Zoom, Google Workspace

Let’s Work Together:

If you're looking for a dependable, tech-savvy, and personable CSR to support your business, I’m here to help. I bring not just skills — but energy, professionalism, and commitment to results.

Send me a message and let’s get started!