Hollyn Silveira

H​OLLYN ​S​ILVEIRA Email:-Phone: - CAREER OBJECTIVE I am a young professional woman seeking to broaden my employment to benefit myself and others. I am hoping to gain more experience in business, accounting, marketing, administration, etc. I pride myself on being dependable and honest in all aspects of my life. I am not afraid to leave my comfort zone, and have work in unfamiliar situations with unfamiliar individuals. I have learned many things from the multiple jobs I acquired including, but not limited to: dealing with difficult customers, closing a sale, quickly adjusting to new environments, managing finances, as well as marketing skills. I am now at a place in my life where I am determined to do whatever it takes to be the best at whatever I am doing. WORK HISTORY Customer Service Rep/AR at Windshield Pros North (05/2016-Current) ● Giving quotes along with appointment setting for dealerships, body shops, insurance companies, as well as cash paying customers. ● Outside sales at dealerships, vendors, insurance offices, and the occasional golf tournament. ● Running VIN numbers, verifying part numbers, ordering parts, pricing estimates. ● Quick thinking and problem solving in a high-paced environment with high-status customers. Payroll Specialist/Administrative Assistant at California Sheds (12/2015-05/2016) ● Controlling business workflow, carrying out cost reductions, paying bills and federal taxes. ● Gained quickbooks experience (A/P, A/R, and Payroll) ● Informing customers of products and prices. Hostess at Sutter Street Steakhouse (08/2015-05/2016) ● Quickly adapted to the high-end restaurant experience and became part of their close-knit team. ● Being a well-known and respected restaurant, it is my duty to appropriately represent where I work in and out of the business. Receptionist/Customer Service at My Auto Surgeon (04/2015-08/2015) ● Appointment scheduling, keeping office tidy, speaking to customers during their wait, as well as making sure the mechanics stayed up to date with their appointments. ● Multi-line phone and scheduling software experience. P/T Sales Associate at Carter’s (05/2014-03/2015) ● First employment in a high-end children’s retail environment. ● In charge of all main retail duties from cleaning, to stock and replenishment, to closing on my own. Volunteer at Domestic Violence Intervention Center (now ACFP) ● Event planning, fundraiser scheduling, and preparing parades for the Citrus Heights Community. ● Outlined ideas for the local collection of dresses and cosmetic supplies for at-risk and orphaned teen girls for have make overs just in time for their school dances. EDUCATION Graduated early from El Sereno Independent Studies-. Currently enrolled at Sierra College for the summer semester. Major: Business/Accounting S​KILLS ● Ability to work well under pressure. ● Interest in friendly client-centered environment. ● Growth with constructive criticism. ● Supportive team player, in and out of the workplace.