Hersheanne Faye Albancis

 HERSHEANNE FAYE FAGUTAO ALBANCIS Bldg 6 Unit 305 Urban Deca Homes Tisa, Cebu City, Philippines - Profile: Experienced in customer service, technical support assistance and sales Has a working knowledge with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, computer troubleshooting and home networking Fluent and proficient in English language Working Experience: September 2012 – September 2015 Technical Support Representative Convergys Philippines Corporation Services I2 Bldg, IT Park Salinas Drive Cebu City November 2011 - September 2012 Trusted Advisor Teleperformance Philippines 3/F Insular Life Cebu Business Center Cebu Business Park, Cebu City September 2009 - February 2011 Sales and Service Associate Convergys Philippines Corporation I2 Bldg, Asiatown, IT Park Cebu City November 2008 - September 2009 Product Support Representative SYNNEX-Concentrix Corporation Damosa IT Park Lanang, Davao City Education: Notre Dame of Marbel University Bachelor of Science in Nursing (Level 3) School Year- City of Koronadal, South Cotabato Philippines Koronadal National Comprehensive High School Secondary Education School Year- City of Koronadal, South Cotabato Philippines Notre Dame of Marbel for Girls Elementary Education School Year- City of Koronadal, South Cotabato Philippines Character References: Sheena Caneda Team Leader Convergys Philippines Corporation I2 Bldg, IT Park Salinas Drive, Lahug Cebu City - Wendell Dotillos Team Leader Convergys Philippines Corporation I2 Bldg, IT Park Salinas Drive, Lahug Cebu City - Alvin Baroro Team Leader Convergys Philippines Corporation I2 Bldg, IT Park Salinas Drive, Lahug Cebu City -