I have management training experience, covering the task of controlling the supplies needed and managing the employees of the coffee shop where I worked before. I have been working on a Business Process Outsourcing (BPO) industry for more than 7 years after the management trainee job. With my BPO experience, I gained knowledge with customer service, billing inquiries, and technical support, specializing in wireless networking and troubleshooting and Windows Operating System issues. I was skilled as a Technical Support Rep and Customer and Billing Services specialist.