Herone Patagoc

1. Name: Ashley Loness Email:-Review: because the face mask are small and the ear loops are barely together and I told you guys and u never got back to me Order number:-TCF Issue: Cus complaining about facemask that is small If contacted: Yes(by other rep) If resolve: No (rep ask specific details regarding the issue of smack mask) Resolution: Since cus came back with neg review. We can offer refund as GC instead? Error: None 2. Name: Linda Hedrick Email:-Review Bought these table cloths for a wedding reception, used on 60 inch tables, way too big, they bunched up in the floor, also were very wrinkled,washed and dried them as directed, still very wrinkled, color was very pretty but all in all very unhappy with them Order number:-TCF If contacted: No If resolve: No Resolution: Provide instruction on how to care and offer partial refund? Error: None 3. Name: Linda Hayden Email:-Review: Don’t get my order when I was supposed to. It was supposed to be here for my mom’s 80th surprise party that l give her. Paid extra for it to get here. Still have not received some of the face masks. Order number:-TCF Issue: Lost package. Tracer has been created. I check claim is still on going “Claim review in progress” If contacted: Yes(by other rep) If resolve: Not yet Resolution: We can either email cus that investigation is still ongoing. We can process RS 5-7BD if she still need it. Or wif no longer need we can refund as soon as claim is issued Error: None 4. Name: Debbie Stratton Email:-Review: You advertised heavy duty thick plastic table coverings. The 99cent store has a better quality than the ones I received. Order number:-TCF Issue: Did not meet expectation If contacted: No If resolve: No Resolution: No sure if we contact this cus. Error: None