Herone Patagoc

I am a customer service professional, who specializes in providing excellent customer service. I have seven years of experience. 

I also have experience in Technical Support.

I have worked on big Telecom Company such as AT&T and Frontier as a sales and customer service representative and as a Team Manager. I'm also an experienced social media representative who handles reviews, messages, emails, order taking, canceling, refund, and order tracking. I have expertise in using Shopify, Trello, Zendesk, Slack, and Airtable.

I have a Batchelor's degree in Information Technology.

My goal is to help clients and company who need a representative that will help or assist their customer by providing an excellent customer experience.