HERMAN FOURIE
AI & SOFTWARE PROJECT LEADER
SHAPING TEAMS, SOLUTIONS & SUCCESS
WITH PRECISION & FOCUS--
LinkedIn - Herman Fourie
Dear Hiring Team,
With a robust background in project, product, and program management, and a proven track record in driving operational
excellence and strategic initiatives, I am confident in my ability to contribute significantly to your organisation's success.
As a BCom graduate in Marketing & Communication Management and a certified Prince2 practitioner, I bring extensive
experience in leading projects within the IT and software development industry. My career has equipped me with a methodical
approach, coupled with analytical thinking and a commitment to delivering results across the full project lifecycle, from
establishing PMOs to managing strategic projects globally. I excel in adapting to dynamic technology landscapes, leveraging
various project philosophies from traditional waterfall to agile methodologies, further supported by my recent certifications in
Agile Fundamentals, Scrum, and Business Analysis.
At FCB.ai, I spearheaded the productisation of solutions, significantly streamlining operations and accelerating client delivery
times, including compiling necessary assets and templates. As Head of the Project Management Office, I successfully
established and led the implementation of the PMO, defining methodologies and standards that streamlined project delivery
across multiple regions, while also upskilling PMO staff's technical capabilities. These experiences underscore my ability to drive
initiatives, manage complex projects, and lead teams towards achieving strategic objectives.
Key to my success is my ability to forge robust client and stakeholder relationships, pivotal in driving successful project
outcomes and program management. My leadership style is centered on collaboration, fostering an environment that harnesses
individual strengths to enhance productivity and innovation, consistently yielding superior results aligned with both project
goals and organisational vision. My enthusiasm and dedication to ongoing learning and skill development define my work ethic,
as evidenced by my recent certifications.
I am eager to bring my strategic mindset, operational expertise in project and product management, and leadership capabilities
to your esteemed organisation. Thank you for considering my application. I look forward to the opportunity to discuss how my
skills and experience align with your needs.
Warm regards,
Herman Fourie
HERMAN FOURIE
PROJECT MANAGER
CONTACT
--LinkedIn - Herman Fourie
SKILLS
Hard Skills:
Project & Portfolio Management
Agile Methodologies
Prince2 Practitioner
Business Analysis
Requirements Gathering & Data
Analysis
Solution Design & Quality
Assurance
System Integration & Process
Modeling
Financial Management &
Budgeting
Risk Management
Statements of Work (SOW)
Compilation
Metabase Queries & Reporting
Microsoft Project 2016
Customer Communication
Management (CCM)
PROFILE
Highly accomplished Project, Product, and Program Management professional with
over 12 years of experience driving operational excellence and strategic initiatives
within the IT and software development industry. Certified Prince2 practitioner with
expertise across the full project lifecycle, from establishing Project Management
Offices (PMOs) to managing key strategic projects globally (Africa, Portugal, France,
UK, Qatar, Philippines). Adept at adapting to dynamic technology landscapes,
leveraging various project philosophies from traditional waterfall to Agile
methodologies (Scrum, Kanban). Proven ability in compiling statements of work,
requirements gathering, solution design, quality assurance, and forging robust client
and stakeholder relationships to ensure successful project delivery and revenue
growth. Committed to continuous learning and skill development, evidenced by recent
certifications in Agile Fundamentals, Scrum, and Business Analysis. Seeking to leverage
strategic mindset, operational expertise, and collaborative leadership to drive
organisational success.
WORK EXPERIENCE
FCB.ai
March 2023 - Current
Global technology company specialising in building Gen AI ecosystem
Senior Business Relationship Manager
Spearheaded the productisation of solutions, significantly streamlining operations
and accelerating client delivery times by reducing average delivery time by 20%,
including compiling necessary assets and templates.
Led cross-functional teams in translating complex business requirements into
actionable plans and process diagrams, ensuring continuous alignment between
business and technology for optimal value delivery.
Collaborated with executive management to define and document company
processes, achieving enhanced alignment across all teams and departments,
resulting in improved cross-departmental efficiency by 15%.
Cultivated strong client relationships alongside Customer Success Managers
(CSMs), educating clients on Agile project management and software delivery
principles, leading to increased client satisfaction by 25%.
Provided comprehensive business support, including compiling statements of
work, generating Metabase reports for drop-off analysis, developing client
strategies, offering pre-sales technical support, and calculating ROI for business
cases and performance models, supporting over $100,000.00 in new business
deals through pre-sales technical support and ROI analysis.
Soft Skills:
Strategic Leadership & Planning
Communication & Stakeholder
Management
Team Leadership &
Collaboration
Analytical & Critical Thinking
Problem-Solving
Client Relationship Management
Time Management &
Prioritisation
Adaptability & Change
Management
Continuous Improvement
Detail Orientation
Mentoring & Staff Development
EDUCATION
2024 - UDEMY
Agile Fundamentals: Including Scrum
& Kanban
Mastered Agile principles, values,
approaches, and mindset for
faster, more cost-effective
organisational change.
2024 - UDEMY
The Complete Agile Scrum
Fundamentals Course
Comprehensive study of Agile
Scrum methodology,
fundamentals, concepts, and tools
for project management.
2024 - UDEMY
Become An Agile Business Analyst in
Scrum - IIBA
Acquired knowledge of concepts
and standards within the Agile
Extension to the BABOK Guide.
2024 - UDEMY
Business Analysis Fundamentals
- ECBA, CCBA, CBAP
Completed foundational course
covering core business analysis
knowledge.
FCB.ai
Head of the Project Management Office
October 2020 - March 2023
Established and successfully led the implementation of the Project Management
Office (PMO), defining robust project methodologies, standards, and creating
essential templates to streamline company-wide project delivery, resulting in a 20%
improvement in project completion rates.
Managed and ensured successful delivery of 50+ key strategic projects and client
onboarding processes across multiple international regions, including Africa,
Portugal, France, the United Kingdom, Qatar, and the Philippines.
Directed comprehensive project lifecycle activities, including stakeholder
management, project planning, statements of work compilation, requirements
gathering, solution design, progress reporting, and quality assurance, ensuring
85% projects delivered on time and within budget.
Managed end-to-end client relationships and expectations for 50 clients, from
project onboarding through post-closure support, fostering long-term
partnerships.
Provided instrumental leadership in training the PMO staff, enhancing team
capabilities, and upskilling their technical understanding to support company
growth and expansion initiatives.
FCB.ai
Project Manager
April 2019 - September 2020
Managed project and client onboarding processes for 50+ projects, ensuring
successful delivery that contributed to revenue growth and operational efficiency.
Developed comprehensive project documentation, including statements of work,
requirements, business rules, solution designs, and test cases, while conducting
quality assurance for each project and managing client UAT and deployment.
Collaborated closely with sales and CSMs, facilitating seamless transitions,
effective communication, and providing crucial technical support and problem
analyses, contributing to 25% faster sales cycles.
Maintained strong client relationships and managed expectations from the initial
sales phase through project onboarding and post-closure support.
Assisted the CEO with strategic initiatives, including developing quoting
scorecards and conducting third-party risk assessments, while overseeing the
development team and creating essential documentation and reports.
InsideData
April 2014 - March 2019
IT company specialising in Customer Communication Management (SaaS)
Project Manager
Instrumental in setting up the PMO by establishing foundational project principles,
processes, and templates, which reduced project initiation time by 25%.
Managed 250+ critical internal and external projects, including a significant
international initiative to establish an Australian branch, completing it 10% ahead
of schedule.
Conducted in-depth business analysis, crafting compelling business cases and
statements of work, compiling detailed requirements, and verifying quality
assurance for 250+ projects.
Managed relationships with key clients and partners, including the company's
largest accounts, involving proposal compilation, quoting, and joint presentations
with the CEO and CCO, contributing to15% revenue growth.
Collaborated with the finance team to develop a streamlined price book for
quoting and worked with the legal team to prepare legal documents for new
clients.
I.LIVE.IT
July 2012 - April 2014
Specialises in Mobile Communications & Customer Communication Management
2018 - NETCAMPUS
Microsoft Project 2016 Part I
Gained critical knowledge and
Project Manager
skills for creating project plans
Managed diverse projects and nurtured client relationships, including providing
crucial pre-sales support to the sales team, contributing to 20+ new client
acquisitions.
Compiled detailed business requirements, rules, and wireframes for various
projects.
Managed campaign scheduling and produced comprehensive post-campaign
reports.
Assisted the CFO with billing and monthly reconciliations, in addition to providing
general office administrative support.
with Project 2016 during the
planning phase.
2017 - TORQUE IT
Prince2 Foundation & Practitioner
Comprehensive project
management course covering key
concepts and terminology used in
Prince2.
2007 - UNIVERSITY OF PRETORIA
Bcom Marketing & Communication
Management
Completed coursework in
Marketing Management,
Communication Management,
and Business Management (third
year level), with Accounting and
Taxation completed up to second
year level.
24 Carrots
February 2008 - June 2012
Corporate Event Management company
Event Manager
Led client interactions, developed detailed cost estimates, and tailored proposals
for 50+ corporate events, securing 75% of proposals.
Coordinated 100+ suppliers, managed timelines, and oversaw all logistics from
pre-event planning to on-site execution and post-event clearing.
Ensured financial accountability through cost reconciliation and timely supplier
payments, while maintaining strong client relationships through ongoing
communication, resulting in 75% repeat business.
2004 - MATRICULATE
Hoërskool Waterkloof
Afrikaans, English, Mathematics,
Accounting, Economics, Business
Economics, Trade Economics
VOLUNTEER EXPERIENCE
Church Setup & Sound Engineering Team Lead: Led and actively contributed to the church's setup and sound engineering team,
ensuring smooth operations and high-quality audio experiences for 500+ weekly services and special events.
REFERENCES
Jayce Zidel
Hugo van Vuuren
Riaan Groenewald
Reference for work at FCB.ai
Reference for work at InsideData
Reference for work at I.LIVE.IT
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