Herbert Y. Pasiorco

Dual Chat Specialist with Conduent:

• Handled customer concerns on verizon billing, phone troubleshooting and cellular data management.

Credit Card Fraud Specialist with JP Morgan Chase & Co.:

• Handled credit card information, transactions and report fraudulent card activities.

Customer Service Rep/ Technical Support Representative with Sykes Asia, Inc.:

• Troubleshooted DSL issues for 4 years AT&T DSL
• Managed personal information for Ameriprise
• Handled loan inquiries, documents, payments and credit disputes for Ally.

Technical Support Representative with Calltek Center International Inc.

• Troubleshooted hardware and software issues for Asus Notebooks.

Market Researcher with Western Wats Philippines Inc.:

• Conducted political survey for 5 months for a 2009 US Elections

Customer Service Representative with Convergys:

• Handled phone billing, account management, issues, inquiry and sales for Sprint account holders