Henrietta Udochukwu Nwosu

I am a highly skilled Virtual Assistant and Executive Support Specialist with over 5 years of experience helping entrepreneurs, executives and small business owners manage their daily operations. My expertise lies in offering seamless administrative support to optimize efficiency and productivity, ensuring that key business functions run smoothly. With a keen eye for detail and a proactive mindset, I have supported senior leaders in high-pressure environments, enabling them to focus on core business activities.

In my role, I have gained expertise in various administrative functions such as email management, calendar coordination, task management and client communication. I am adept at using popular project management tools like Trello, Asana, and Monday.com to stay organized and ensure that deadlines are met. My strong communication skills allow me to serve as a liaison between clients and stakeholders, addressing inquiries and resolving issues promptly.

I have experience with a broad range of IT support tools and customer relationship management (CRM) platforms such as,Go High level, Zendesk, HubSpot, and Freshdesk. I take pride in providing exceptional support to customers through effective ticket management, troubleshooting, and follow-up.

I believe in continuous improvement and am always looking for ways to help businesses scale by implementing process improvements, automating repetitive tasks, and optimizing workflows. Whether it’s managing executive schedules, coordinating travel plans, or supporting teams, I am committed to providing exceptional service that helps businesses achieve their goals.

I am also trained in data entry and bookkeeping, using tools such as Google Sheets and QuickBooks to track sales, expenses, and client records. My goal is to make your life easier by handling the administrative tasks that keep your business running, so you can focus on what you do best.