Hemant Kumar Singh

Seasoned IT professional with over 8 years of proven expertise in network administration, system engineering, software deployment, and client-focused technical support. I deliver fast, reliable solutions that minimize downtime, strengthen security, and ensure smooth technology adoption for businesses worldwide.

Currently (April 2025 – Present) working as Software Deployment & Network Engineer at Nectar Health Science, where I lead end-to-end application rollouts, conduct hands-on client training sessions, create comprehensive user guides and technical documentation, resolve complex issues in real time, and manage projects using Jira for transparent, on-time delivery.

Previously, as System Engineer at Siddhanath Fabrics Pvt Ltd, I maintained critical LAN/WAN infrastructure for a 24/7 manufacturing environment, automated repetitive tasks, hardened security through regular audits and patching, and trained staff to reduce support tickets significantly.

At Concentrix, I excelled as Senior Customer Service Representative (Chat Process), resolving thousands of hardware, software, and network issues for global clients while consistently exceeding KPIs and mentoring junior team members.

Core Strengths & Freelance Services

• Network design & troubleshooting (LAN/WAN, routers, switches, firewalls)
• Windows & Linux system administration, user management, security hardening
• Full-cycle software deployment, configuration, and migration
• Rapid hardware/software diagnostics (laptops, printers, scanners, OS issues)
• Remote technical support via chat, email, or call with clear English communication
• Professional training sessions and easy-to-follow documentation
• Project coordination & tracking (Jira, Trello, etc.)

Certified in CCNA, MCITP, RHCE, and holding a Software Engineering diploma from NIIT, I combine deep technical knowledge with a client-first mindset. My goal on every project is simple: solve your problem quickly, explain it clearly, and leave your systems stronger and more reliable than I found them.

Available immediately for short-term fixes or long-term remote contracts. Time zone: IST (UTC+5:30) – flexible hours to match your needs.

Let’s eliminate your IT headaches and keep your business running at full speed. Message me today!