Helen Ojo

As an Administrative Virtual Assistant, I provide comprehensive remote administrative and operational support to businesses, entrepreneurs, and organizations. My role focuses on improving productivity, streamlining operations, and ensuring efficient day-to-day business management.

I Manage schedules, calendars, and appointments to ensure smooth workflow and time efficiency

Coordinate meetings, prepare agendas, take meeting minutes, and follow up on action points

Organize and maintain digital files, documents, and records for easy retrieval

Handle emails, phone calls, and client communication professionally and promptly

Prepare reports, presentations, and correspondence using office tools

Assist in project coordination and track progress to meet deadlines

Serve as the first point of contact for client inquiries and provide timely responses

Handle customer service inquiries through email, phone, and chat

Maintain professional communication with clients, vendors, and internal teams

Resolve client issues, escalate when necessary, and ensure customer satisfaction

Perform data entry, database management, and record keeping with accuracy

Create and manage spreadsheets, trackers, and reports

Maintain confidentiality and handle sensitive information securely

Assist in preparing invoices, receipts, and financial records when required

Scheduling & Time Management

Manage executive calendars and schedule meetings efficiently