Helen Gonzales

I am a graduate of Bachelor of Science in Business Administration major in Marketing. I have 13 years of customer service experience in one of the multinational real estate in Dubai. My responsibilities include handling transactions or cashiering, giving customer inquiries, making inbound and outbound calls, doing bookings, handling customer complaints, and acting as team leader to my colleagues.

I am patient, hardworking, a team player, a multi-tasker, have excellent attention to detail, am compassionate, creative, responsible, flexible, have excellent verbal and written English communication skills, computer skills, and time management. I keep a good schedule, know what to prioritize, and can work efficiently with a strong desire to learn new things.

I know how to use Canva for designing graphics, I know Google Apps like sheets, slides, drives, calendars, docs, and forms. I can do web research, social media creation, data entry, audio, and video transcription, content calendar, and video editing. I am always on time regardless of the task or project allocated to me, and I am eager to be trained and willing to learn at any moment.