Helen Ekaete Umoetteh

HELEN UMOETTEH Victoria, BC | https://www.linkedin.com/in/helenumoetteh/ |--Status: Permanent Resident HUMAN RESOURCE OR RECRUITER Full-Cycle Recruitment | Sourcing Strategy |Onboarding | Compliance Results-driven Human Resources professional with over 6 years of diverse experience in full-cycle recruitment, onboarding, and employee retention. Demonstrated success in developing and executing effective sourcing strategies, candidate screening, and recruitment processes for both high-volume and corporate roles. A passionate advocate for employer branding and diversity and inclusion initiatives. Skilled in leveraging social media and professional networking to attract top talent, with a proven ability to manage confidential information, ensure compliance with employment laws, and maintain HRIS data integrity. Experienced in collaborating and thriving in fast-paced environments, with a strong background in project management. SKILLS AND EXPERTISE ▪ ▪ ▪ ▪ Recruiting Strategies Stakeholder Collaboration HRIS Data Management Offer Negotiation ▪ ▪ ▪ ▪ High Volume Recruitment Candidate Screening/Interview Process Employer Branding Confidential Information Management ▪ ▪ ▪ ▪ Diversity and Inclusion Social Media Recruitment Project Management Employee Retention PROFESSIONAL EXPERIENCE WIN—WOMEN IN NEED COMMUNITY COOPERATIVE, Canada Recruitment & Retention Manager • • • • Lead HR operations for a multi-site organization, overseeing a team of over 60 employees and 100 volunteers. Develop and execute recruitment strategies that increase the pipeline of qualified candidates. Collaborate with senior leadership to assess human resource needs, implement innovative solutions, and foster a positive work environment. Co-chair committees focused on diversity and inclusion, along with occupational health and safety, promoting a culture of respect and compliance, while improving employee engagement through innovative programs. Spearhead orientation and onboarding initiatives to ensure a smooth transition for new hires, resulting in a significant increase in employee satisfaction and retention. WIN—WOMEN IN NEED COMMUNITY COOPERATIVE, Canada Human Resources Coordinator • • • Feb 2023—To Date Mar 2022—Feb 2023 Established partnerships with universities, community organizations, and job boards to expand recruitment reach, leading to a 40% increase in qualified candidates. Conducted exit interviews and analyzed labor market trends to gain insights for improving HR services and developing retention-focused initiatives, which resulted in a reduction in turnover during the first year. Developed employee engagement strategies that increased overall morale and retention rates, contributing to a more stable workforce. SMAC/SIAC (STEM), Canada Human Resources Generalist (Volunteer Position) Feb 2022—Mar 2022 HELEN UMOETTEH | pg. 2 • • Implemented recruitment strategies for summer STEM camp programs, reducing time-to-fill by 20% for specialized positions. Collaborated with unit managers to identify staffing needs and support hiring processes, thereby contributing to operational efficiency and team building. GLOBACOM LIMITED, Lagos Nigeria Workforce Management & Admin Specialist • • • Managed a high-performing team in a fast-paced telecommunications environment, achieving 99% compliance with HR policies and a significant reduction in employee grievances. Developed recruitment strategies aligned with business goals, increasing retention by 20% over a 12month period. Streamlined HR processes and improved interdepartmental communication through effective collaboration with cross-functional teams. GUARANTY TRUST BANK, Lagos Nigeria Employee Relations Administrator • • • Training Support Specialist • Jul 2016—Nov 2018 Addressed complex employee relations issues, ensuring compliance with employment laws and regulations. Introduced an electronic filing system that improved HR documentation accuracy and accessibility, reducing errors by 30%. Implemented conflict resolution techniques, significantly lowering employee disputes. BI-TRAX AXXENT, Inc., Lagos Nigeria • Dec 2018—Nov 2021 May 2013—Jul 2016 Planned, coordinated, and executed IT training programs, leading to increased participant engagement and improved training completion rates. Collaborated with HR to identify staffing requirements, decreasing time-to-fill for IT roles by 15%. CERTIFICATION & TRAINING • • • Working towards CPHR Certification | Simon Fraser University Project Management Professional (PMP Candidate) EDUCATION Master’s Degree in Sociology—with Industrial Relations Focus | University of Lagos *Assessed by WES World Education Services as equivalent to Canadian Master’s Degree • Bachelor’s Degree in Sociology and Anthropology (minor in Psychology) | University of Uyo *Assessed by WES World Education Services as equivalent to Canadian Bachelor’s Degree • Certificate in Human Resources Management | Simon Fraser University (Projected date of completion—December 2024) PROFESSIONAL AFFILIATIONS • • CPHR Student Member | CPHR BC & Yukon PMI Member | Project Management Institute