Heidi Manuel

Experienced and detail-oriented professional with 6 years of overall experience, including over 3 years as a Claims Associate specializing in health and dental medical claims. Proven ability to analyze, process, and resolve claims accurately and efficiently while maintaining strict confidentiality and compliance with industry regulations. Skilled in communication, documentation, and task prioritization in high-volume environments. Proficient in tools such as Micro Focus Reflection, V3locity, Oracle Java, and Microsoft Outlook. Known for adaptability, performance monitoring, and problem-solving, with a strong focus on accuracy, service quality, and continuous process improvement.