HEDDA LYN SANTOS
VIRTUAL ASSISTANT | SOCIAL MEDIA
MANAGER
PROFESIONAL SUMMARY
CONTACT ME
Brgy. Pag - asa Binangonan
Rizal-r/h12on11ad08
/hedzskiree
I am an enthusiastic and novice Virtual Assistant
that enables businessmen to reduce their
workload. I'm an excellent time manager,
organize duties and give priority. I'm always
proud of my positive attitude to all the duties and
difficulties I face. My aim is to provide excellent
service to the particular requirement of my
client.
CAREER HISTORY
SKILLS SUMMARY
Ability to balance
workload efficiently and
effectively
Data entry / Data Mining
E-COMMERCE CUSTOMER SERVICE
MANAGER
Menstrendzz | August 2019- January 2021
Advance Research Skill
Sourcing and listing
products
Social media
management
Community Management
Address the customers in a correct manner
and bring the right updates to their queries.
Manage the customers properly.
Handles email, social media messages.
Email / chat support
Photo editing
EDUCATION
Bachelor of Science
Development Communication
BATANGAS STATE UNIVERSITY
BATANGAS CITY
SHOPIFY VIRTUAL ASSISTANT (ORDER
FULFILLMENT STAFF)
Menstrendzz | August 2019- January 2021
Usually responsible for order fulfillment,
inventory management, running sales,
importing products.
Customizing themes and navigating Store's
website.
Curating content and other community
management tasks.
AMAZON, EBAY, SHOPIFY PRODUCT LISTER &
RESEARCHER
Michael Brown | February 16 - March 1 2021
Menstrendzz | August 2019- January 2021
ManPri Selections - Trendy Online Fashion Store | December 2019 March 2020
eBay Store | October 2019 - January 2020
Used dropshipping Extension Tools.
Search Engine Optimization (SEO) Product Descriptions & Titles
Edit photos ( Canva, Glorify )
Google Products such as Docs, Sheets Google Drive.
PRODUCTION QUALITY CONTROL INSPECTOR
B -MIRK ENTERPRISES | 2009 - 2010
Monitor operations to ensure that they meet production
standards
Inspect, test, or measure materials or products being
produced
Accept or reject finished items
Remove all products and materials that fail to meet
specifications
TOOLS AND SOFTWARE
PRODUCTION QUALITY CONTROL INSPECTOR
Trello
Slack
MS OFFICE / GOOGLE APPLICATIONS
DESIGNING
Canva
Adobe Photoshop
Glorify
DROPSHIPPING TOOLS
Zik Analytics
DSers
DsTitan
Oberlo.
