Hedda Lyn Gaba Santos

I am Hedda Lyn, a virtual assistant, a part-time social media manager, I am passionate about my work. Because I love what I do. I have a steady source of motivation that drives me to do my best. In my previous job, this passion led me to challenge myself also being keen on details is one of the most important learnings I gained from working in the manufacturing industry. I am presently training as a scholar for General Virtual Assistant at the Department of Information and Communications Technology (DICT) Rizal, Philippines.

I am the founder of BOS Online Services. My aim is helping to ensure the development of business by providing administrative support with saving time and money for the client’s company and creating social media strategies. In order to ensure efficient performance, I follow methodical processes or procedures in doing things and express ideas in a detailed, organized, and precise manner to avoid miscommunication. I have been very successful in providing services to clients such as sourcing products, creating graphics in Canva, creating content and posting on social media accounts, and managing customer service.

Here are some of my duties as a Virtual Assistant:

Web Research

Email handling

Reviewing documentation for consumers using appropriate checklists and compliance knowledge.

Data entry

Live chat customer service

Making phone calls

Community Management - by commenting on a post, send DM and writing reviews on clients' social media accounts.

Fulfilling orders / Managing inventory

Manage and update social media accounts.

Blog commenting

Listing products manually and with tools such as DSers, DsTitan, Oberlo, and ZikAnalytics.

Product researching

Product description writing

SEO Optimization

If you are having trouble looking for an associate and managing your biz, I'll show you my act of assistance on it, and hoped, we can do business together and share our thoughts and ideas. Let's talk!