Hectmar Rivas

Over 10+ years of experience in business processes, information technology, operational data, and information flow.

Analysing business requirements, designing functional solutions, optimizing workflow & software quality testing. Translating requirements into deliverables such as Use Cases, Business Requirements Documents, and Business Concept Documents.

Experienced in both technical tasks and soft skills. Analysing documents that identify business processes, procedures, and decision flows. Adaptable to challenge situations.

Drive teams in projects that elevate the customer experience.