Heberto Josue Hurtado Davila

Heberto Josué Hurtado Dávila- Managua, Nicaragua SELF-DESCRIPTION I am reliable, a goal achiever and a self-motivated person that can overcome obstacles and make them opportunities, looking for new challenges to constantly improve and develop my career fascinated with the Idea of helping and impacting people's life in a positive way. JOB EXPERIENCE Present Zg Media Executive Coordinator Coordinated meetings, reports, and follow-ups for the executive team. Managed client communication and assisted with strategic planning. • • 02/2024 – 01/2025 Omniprint Sales executive Conducted outbound sales calls to generate new business opportunities. Presented product demonstrations and closed deals with B2B clients. Met and exceeded monthly sales targets and KPIs. • • • 10/2023 – 01/2024 Smartlink Comunity Appointment settings Rep, B2B Scheduled qualified appointments with business decision-makers. Performed cold outreach via phone, email, and LinkedIn. Maintained CRM records and followed up on leads. • • • 02/2023 – 09/2023 Roca Alliances Business Development Representative dentified and nurtured prospective clients in target markets. Supported the sales pipeline through market research and outreach. Collaborated with marketing to improve lead quality and conversion. • • • 02/2022 – 01/2023 MRP Sales development Representative Engaged potential customers through inbound and outbound campaigns. Qualified leads based on company criteria and handed off to account executives. Maintained consistent follow-up to ensure pipeline health. • • • 08/2021 – 12/2021 Logicall Pharmaceutical and natural products sales coordinator Heberto Josué Hurtado Dávila - 1/2 02/2019 – 08/2021 Sitel S.A Sales agent Handled inbound sales calls. Educated customers on product benefits and closed sales. Maintained performance goals and customer satisfaction metrics. • • • 09/2018 – 01/2019 Ibex S.A Customer service agent Provided technical and account support to customers via phone and email. Resolved billing and service issues effectively. Logged customer interactions in CRM tools. • • • 03/2018 – 08/2018 Atlanta Resources Pharmaceutical Sales 01/2017 – 02/2018 Convergys S.A Sales Agent Sold products and services in a call center environment. Assisted customers with order placements and service upgrades. Exceeded sales quotas and maintained high call quality scores. • • • 09/2015 – 12/2016 accedo technologies Customer service agent Responded to customer inquiries via phone and chat support. Resolved service issues with professionalism and efficiency. Provided product information and ensured customer satisfaction. • • • STUDIES Primary studies High school Microcomputer operator English (as second language) Public Accounting (sophomore) UPOLI French (currently studying online) Excel basic and intermediate (CECNIC) Heberto Josué Hurtado Dávila - 2/2