Heather Smith

Environmental, Health, Safety and Emergency Management Professional with 18 years of experience in the field. I have a multitude of experience in many different sectors, including industry, municipality, higher education, and healthcare. Open to hourly tasks and part-time tasks. My strengths are detailed below:

• Operational Systems Design — building workflows, SOPs, and scalable processes
• Crisis Management & Rapid Response — stabilizing issues, coordinating teams, and restoring compliance
• Executive-Level Communication — synthesizing complex information into clear, actionable updates
• Regulatory & Compliance Readiness — preparing for inspections, audits, and corrective action plans
• Cross-Functional Team Coordination — aligning stakeholders, vendors, and leadership
• Process Improvement & Root Cause Analysis — identifying gaps and implementing sustainable fixes
• Project & Program Management — planning, tracking, and delivering operational initiatives
• Healthcare Operations Support — facility operations, safety, and quality workflows
• Documentation & SOPs Development — creating policies, checklists, and escalation protocols
• Risk Mitigation & Accountability Systems — designing verification loops and prevention strategies