Heather Cooper

Hello, I'm Heather, a seasoned UX/UI designer passionate about crafting delightful digital experiences that captivate users and drive business growth.

With a solid foundation in UX/UI design and a keen eye for detail, I've had the privilege of collaborating with top-tier companies like Cotiviti and startups like Glacier Grid to create user-centric solutions that resonate with target audiences.

Throughout my career, I have developed a comprehensive skill set that includes conducting in-depth UX audits and UX/UI testing. My approach to UX audits involves a meticulous evaluation of existing designs to identify usability issues and areas for improvement. By leveraging best practices and user feedback, I provide actionable insights that drive meaningful enhancements in user satisfaction and engagement.

In my previous roles, I have designed and executed various usability tests, employing methodologies such as A/B testing, remote usability testing, and user interviews. These tests enable me to gather both qualitative and quantitative data, offering a holistic view of the user experience. Observing users interact with products and analyzing their feedback allows me to pinpoint friction points and usability issues that might not be immediately apparent. This data-driven approach ensures that the solutions I recommend are both effective and aligned with user needs.

My collaboration with stakeholders is a cornerstone of my process, ensuring that testing objectives align with both business goals and user expectations. I believe that continuous testing and iteration are crucial for creating products that not only meet but exceed user expectations.

In addition to my expertise in UX audits and testing, I bring a proficiency in Figma for design and prototyping, as well as software like UserTesting for comprehensive testing and analysis. This technical proficiency, combined with a strong commitment to excellence and an eye for detail, allows me to deliver high-quality, impactful designs.

I am dedicated to staying current with industry trends and continuously enhancing my skills to provide the best possible solutions for users and businesses alike. My passion for UX/UI design drives me to create digital experiences that are not only functional but also engaging and delightful.