Hazel Mae Molleda

As a bank teller, I was responsible for providing excellent customer service and accurately processing financial transactions. I developed strong communication skills, learned how to handle confidential information, and was able to work efficiently in a fast-paced environment. My time as a customer service representative also allowed me to further hone my communication skills, as I was often responsible for resolving customer issues and providing support over the phone or via email.

In my role as a senior support

specialist, I was responsible for managing a team of customer service

representatives and ensuring that they were meeting performance metrics. I also

had the opportunity to work closely with other departments, such as product

development and marketing, to help improve the customer experience and drive

revenue growth.

Throughout my career, I have always been

committed to providing exceptional customer service, and I am confident that my

skills and experience make me a strong candidate for this position. I am

detail-oriented, proactive, and able to work independently or as part of a

team. I am also adaptable and eager to learn new skills and technologies.