Hazel Castro

I bridge the gap between high-level strategy and daily execution.

With 13 years of experience in global logistics and aviation, I offer a unique blend of Strategic Operations and High-Touch Executive Support. I am not just an assistant; I am a partner who understands that for a business to scale, the leadership needs both a streamlined "engine" and a reliable right hand.

I leverage Lean Six Sigma methodologies to audit your current workflows, eliminate bottlenecks, and manage your professional and personal world with 100% accuracy.

Executive Service Highlights:

• Operations & Project Oversight: I take full ownership of your project lifecycles using Asana, Trello, and Jira to ensure milestones are met, teams are aligned, and nothing falls through the cracks.
• Lifestyle & Executive Management: I handle the "invisible" work, gatekeeping your inbox, managing complex global travel itineraries, and coordinating high-discretion personal concierge requests and gift sourcing.
• Workflow Automation & SOPs: I specialize in turning manual chaos into automated success. I’ve successfully led initiatives that increased team efficiency by 20% and reduced operational friction by over 50%.
• Stakeholder & Team Coordination: Expert in managing multicultural communication across various time zones, ensuring your brand’s voice remains consistent and professional in every interaction.

The Tech Stack I Leverage:

• Management: Asana, Trello, Salesforce, HubSpot, SAP.
• Productivity: Google Workspace, Microsoft 365, Slack, Zoom, Calendly.
• Strategic: Workflow mapping and Lean process improvement.

I am looking to partner with a growth-oriented leader who needs a proactive, "two-steps-ahead" manager to take total control of operations so they can focus on the big picture.