Hasika Mahtta

HASIKA MAHTTA -| LinkedIn |- |Los Angeles, California SUMMARY ​ ​ Technical Product & BI Engineer with 7+ years of experience blending product operations, backend tracking, and data analytics to deliver scalable, data-driven solutions. Strong expertise in SQL and A/B testing to automate reporting and optimize user engagement for ads, e-commerce, and cross-platform digital products. Skilled at turning complex data into actionable growth strategies through hands-on product insight. PROFESSIONAL SKILLS Programming & Data: Python, SQL, MySQL, PostgreSQL, JavaScript, HTML, CSS, BigQuery (Google Cloud) Visualization & BI: ETL pipelines, Tableau, Power BI, Qlik Sense, Domo, MS Excel Tools & Platforms: JIRA, Confluence, Salesforce, Planning Center, Boomi, NetSuite ERP Methods: Agile, SCRUM, A/B Testing, Data Analysis, Dashboard Development PROFESSIONAL EXPERIENCE Product Operations Manager, Life Church June 2023 – Present ●​ Boosted church HQ property value by $2M in 5 months via facility upgrades and e-commerce integration. ●​ Improved workflows for digital ministry apps serving thousands; doubled in-app donations through optimized engagement flows. ●​ Built automated reporting systems and managed backend tracking (JavaScript pixels) for Facebook/Instagram ads across platforms like Wix and ClickFunnels. ●​ Collaborated with leadership and vendors to streamline event planning and resolve technical issues.​ Business Product Specialist, Meta Nov 2021 – Jan 2023 ●​ Led SQL-driven data analysis and A/B tests to optimize Meta Ads features for 100M+ users. ●​ Launched 4 ad product features contributing to 25% revenue growth; increased adoption by 30% across billions of ads. ●​ Developed automated ad deployment tools generating $400K in annual revenue; reduced issue resolution time from 4 days to 1 day. ●​ Partnered with global teams to triage and resolve technical product issues. Product Owner, Ernst & Young, LLP Aug 2019 – Nov 2021 ●​ Led technical enhancements of B2B digital platforms ($1.2M+), integrating data workflows and scalable support tools to improve system performance and end-user experience. ●​ Accelerated project delivery by 2 weeks through technical backlog optimization, hands-on SCRUM leadership, and real-time tracking of development metrics to align engineering and stakeholders. ●​ Reduced issue resolution time by 30% by analyzing support ticket data in JIRA, automating reporting dashboards, and improving sprint workflows for faster cross-team engineering handoffs. Data Analyst, Indiana University Aug 2018 – May 2019 ●​ Delivered B2B platform enhancements worth $1.2M; improved support tools and workflows. ●​ Accelerated project delivery by 2 weeks through backlog and sprint optimization. ●​ Reduced resolution time by 30% using data analysis and reporting automation in JIRA. Software Engineer, Hexaware Technologies May 2015 – Nov 2017 ●​ Automated reporting and built learning analytics models using SQL and cloud platforms. ●​ Designed scalable ETL pipelines and dashboards supporting real estate clients. ●​ Provided data insights with SQL and Python to improve product strategy and operations. EDUCATION Master of Science, Computer Science, Indiana University, Bloomington Bachelor of Engineering, Computer Science, RGPV University, India ​ ​ May 2019 May 2015