Hasika Mahtta

I’m a dedicated Product Operations Engineer with over six years of proven experience optimizing products, processes, and teams for success in fast-paced, high-impact environments. I hold a Master’s degree in Computer Science and a Bachelor’s in Computer Engineering, equipping me with a strong technical foundation and a practical, solutions-focused approach to operations and product support.

I’ve worked directly at Meta, where I specialized in supporting Ads and Business Products, driving operational excellence, and improving user experiences for millions of end-users. My background spans AdTech, FinTech, EdTech, B2B, B2C, and E-commerce, giving me a versatile toolkit to adapt to complex business challenges and deliver measurable results.

My core strength is bridging the gap between product, engineering, and business teams — ensuring that operations run smoothly, processes are efficient, and cross-functional stakeholders stay aligned. I have a track record of identifying operational gaps, designing and implementing process improvements, and supporting seamless product rollouts that align with strategic business goals.

In addition to my technical and operations expertise, I bring hands-on experience in team management, inventory control, and logistics, having successfully overseen day-to-day operations and optimized workflows for maximum efficiency. I thrive in roles that demand analytical thinking, clear communication, and a collaborative spirit.

Currently, I’m looking for remote freelance or contract opportunities where I can contribute as a Product Operations Engineer, Process Improvement Specialist, or Business Systems Support Engineer. I’m passionate about delivering high-quality operational support and helping companies unlock the full potential of their products and teams.

If you’re looking for an adaptable, detail-oriented operations professional with a strong technical background and a proactive mindset, I’d love to connect and learn more about how I can help you reach your goals.

Key Skills:

• Product Operations Engineering

• Process Improvement & Workflow Optimization

• AdTech & Business Product Support

• Cross-Functional Team Collaboration

• B2B & B2C Platform Operations

• Data-Driven Decision Making

• Technical Troubleshooting & User Support

• Team & Project Management

Let’s work together to streamline your operations, improve your products, and deliver exceptional results.