possess 2 years of solid technical and customer service experience. I excel in clear and effective communication across various mediums, including email, phone calls, and in-person interactions. I am committed to delivering top-quality assistance for internet setup, troubleshooting, and connectivity issues. My skill set includes proficient email responses, live chat support, and adept handling of outbound and inbound calls for order entry, processing, retention, billing, payments, and shipping. I also have 2 years of experience in Graphic Design and Video Editing. I am highly proficient in using technical tools, Microsoft Word, and other software, and I am always eager to learn and adapt to new tools to enhance my efficiency.