Profile
I worked in Customer Service for almost 3 years and as a Virtual Assistant for 3 years. I am responsible for doing calls, follow-ups,
and good customer experience.
I do have experience with PayPal/Stripe disputes. order processing, Facebook ads, and Email Marketing.
I have experience as well, doing automation, basic graphic designing, and technical support. I am managing the scheduled meetings
of my client, organizing the calendar, and preparing spreadsheets to keep online records.
Creating SOP's for every particular task that was given to the employees.
I have the skills to help you streamline your business and workload that allows you to focus on your growing business and be
willing to learn more skills.
Harajimah
Sabangan
GENERAL VIRTUAL ASSISTANT
Details:
12 - A Sampaguita st. Open
Space Plaridel 1 Malabanias,
Angeles City, Philippines 2009
Phone Number:-
Email Address:-Social Media:
https://www.facebook.com/harajimah.sabangan
Skills:
Strong Interpersonal Skills
Time Management
Good Organizational Skills
Graphic Designing
Go High Level
It's important for me to build long-term relationships with clients, so I'm primarily looking for a long-term project.
Employment History
Customer Service | Amazon.co.uk / Sutherland Global Services
Nov, 2015 - Aug, 2018
Provide excellent phone calls
Send follow-up emails
Order and Refund processing
Part time Jobs | Credit Repair
September 2018 - May 2019
Collecting Documents
Invoicing clients
Setting Appointments thru Google Calendar
General Care | Sprint / Iqor Philippines
Oct, 2019 - Aug, 2020
Assisting customers with their bills.
Connection and troubleshoot concerns
Adding a line
Virtual Assistant | E-commerce / Digital NOMADS / Full time and Part Time
August 2020 - July 2022
Listing products. Sharing google calendar.
Amazon Product Researcher
Sending emails to the customers.
Creating SOP's
Managing orders and disputes on PayPal/Stripes.
Grasshopper Apps | Gorgias | G-Suite | Trello (Inbound and Outbound)
FB Launch, LLA, comments & reviews
Klaviyo | Canva | Basic Graphic Designing
Facebook Reviewer / Majorel (Former Arvato)
February 2021-August 2022
Attention to Detail / Content Checking
Checking all possible violations
Education
Angeles University Foundation, Angeles City
July 2008- March 2014
Bachelor's Degree in Business Management
Major in Entrepreneurship
Reference:
Charmie Lumapak
Team Coach / Cloudstaff--
