Harajimah Sabangan

I have almost 5 years of Customer Service experience. I worked as a Customer Service representative in Amazon.co.uk’s in a call center doing Inbound/Outbound calls, wherein I handled 40-50 calls a day with email follow-ups.

I worked as a Customer Service representative in an E-commerce, Shopify and I have experience with the task below:

-Outbound/Inbound Calls

-Email support, G-suite/Gorgias

-Amazon seller central

-Social media engagement 

-FB messages, Instagram

-FB moderator, 

Running Ads such as LLA / using amazon web services

-Order processing

-Product sourcing/reviews

-Contacting suppliers.

-PayPal dispute/Stripe Disputes

-Admin task/Data Entry

-Klaviyo / Canva / basic graphic design

-Slack

-Grasshopper (inbound/outbound calls

-Go high level - Twilio (Automations and Campaigns)

I’ve been a Facebook reviewer as well where we are reviewing all of the violations that sellers are supposed not to list in the marketplace. It's a very detailed review, from the content and images.