Harajimah Sabangan

Profile I worked in Customer Service for almost 3 years and as a Virtual Assistant for 3 years. I am responsible for doing calls, follow-ups, and good customer experience. I do have experience with PayPal/Stripe disputes. order processing, Facebook ads, and Email Marketing. I have experience as well, doing automation, basic graphic designing, and technical support. I am managing the scheduled meetings of my client, organizing the calendar, and preparing spreadsheets to keep online records. Creating SOP's for every particular task that was given to the employees. I have the skills to help you streamline your business and workload that allows you to focus on your growing business and be willing to learn more skills. It's important for me to build long-term relationships with clients, so I'm primarily looking for a long-term project. Harajimah Sabangan GENERAL VIRTUAL ASSISTANT Employment History Customer Service | Amazon.co.uk / Sutherland Global Services Nov, 2015 - Aug, 2018 Provide excellent phone calls Send follow-up emails Order and Refund processing Part time Jobs | Credit Repair September 2018 - May 2019 Details: 12 - A Sampaguita st. Open Space Plaridel 1 Malabanias, Angeles City, Philippines 2009 Phone Number:- Email Address:-Social Media: https://www.facebook.com/harajimah.sabangan Skills: Collecting Documents Invoicing clients Setting Appointments thru Google Calendar Go High Level SiteGround | Wordpress General Care | Sprint / Iqor Philippines Oct, 2019 - Aug, 2020 Assisting customers with their bills. Connection and troubleshoot concerns Adding a line Virtual Assistant | E-commerce / Digital NOMADS / Full time and Part Time August 2020 - July 2022 Listing products. Sharing google calendar. Amazon Product Researcher Sending emails to the customers. Creating SOP's Managing orders and disputes on PayPal/Stripes. Grasshopper Apps | Gorgias | G-Suite | Trello (Inbound and Outbound) FB Launch, LLA, comments & reviews Klaviyo | Canva | Basic Graphic Designing Facebook Reviewer / Majorel (Former Arvato) February 2021-August 2022 Attention to Detail / Content Checking Checking all possible violations Strong Interpersonal Skills Time Management Good Organizational Skills Graphic Designing Go High Level Administrative StackCommerce | Seasonal October, 2022 - February 2023 Send follow-up emails Zendek / Salesforce Education Angeles University Foundation, Angeles City July 2008- March 2014 Bachelor's Degree in Business Management Major in Entrepreneurship Reference: Charmie Lumapak Team Coach / Cloudstaff--