Harajimah Sabangan

I have almost 4 years of Customer Service experience. I worked as a Customer Service representative in Amazon.co.uk’s in a call center doing Inbound/Outbound calls, wherein I handled 40-50 calls a day with email follow-ups.

I worked as a Customer Service representative in an E-commerce, Shopify and I have experience with the task below:

-Outbound/Inbound Calls

-Email support, G-suite/Gorgias

-Amazon seller central

-Social media engagement 

-FB messages, Instagram

-FB moderator, 

Running Ads such as LLA / using amazon web services

-Order processing

-Product sourcing/reviews

-Contacting suppliers.

-PayPal dispute/Stripe Disputes

-Admin task/Data Entry

-Klaviyo / Canva / basic graphic design

-Slack

-Grasshopper (inbound/outbound calls

-Go high level - Twilio (Automations and Campaigns)

I’ve been a Facebook reviewer as well where we are reviewing all of the violations that sellers are supposed not to list in the marketplace. It's a very detailed review, from the content and images.

I'm flexible with my working hours, able to work graveyard and I'm happy to work closely with any existing freelancers from your team. I look forward to hearing from you!