Happiness Alo Aleje

Hi, I’m Happiness — a reliable and resourceful Administrative Virtual Assistant and Customer Support Specialist who’s passionate about helping businesses stay organized, run smoothly, and deliver top-notch client experiences.

I know how overwhelming it can be when you're juggling endless to-dos, deadlines, and client communications. That’s where I step in — to take the pressure off your plate and bring calm, clarity, and consistency to your operations.

Whether you need help managing your schedule or ensuring every customer gets the attention they deserve, I’m here to support you behind the scenes so you can focus on the big picture.

Here’s what I bring to the table:

✅ Administrative Support: Calendar management, email handling, data entry, document preparation, travel coordination

✅ Customer Support: Warm, empathetic, and solution-focused service using tools like Zendesk and HubSpot

✅ Tech-Savvy: Proficient in

✨✨Google Workspace

✨✨Microsoft Office

✨✨Trello

✨✨Asana

✨✨ClickUp

✨✨Calendly

HubSpot

✅ CRM & Workflow Management: CRM updates, inbox zero, automation setup, and streamlined systems

✅ Basic Project Management: Task tracking, setting timelines, following up with team members, and ensuring nothing falls through the cracks

✅ Communication: Clear, friendly, and professional across platforms, always focused on creating smooth experiences

I’ve worked with startups, solopreneurs, and growing teams to simplify processes, improve customer satisfaction, and create systems that support their growth—not stress them out.

If you’re looking for someone dependable, detail-oriented, and easy to collaborate with, I’d love to support you. Think of me as your go-to partner—solving problems, improving workflows, and making your day easier.

Let’s build something amazing together!