Hanzel Padilla

Hi! I am Hanzel, a highly motivated and detail-oriented professional with a proven track record in customer service, technical support, and trust and safety roles, including content moderation and fraud detection. I'm known for my strong organizational and time management skills, and my commitment to achieving results, resulting to multiple recognitions for providing excellent quality output. Throughout my career, I've gained experience in managing customer accounts, troubleshooting technical issues, and ensuring online platform integrity, I'm proficient in technical skills such as HTML, CSS, Bootstrap, and network troubleshooting, I have working experience using Salesforce for records management, slack and viber for organizational communication, figma and canva for UI/UX design and other creative materials, and snowflake data analysis and processing. I pride myself on my ability to manage multiple tasks effectively, maintain high-quality standards, and consistently meet deadlines. I am eager to apply my skills and experience to a challenging and rewarding opportunity.