Hannah Grace Padilla Agcaoili

Hannah Grace Agcaoili Hardworking, creative and passionate individual with strong organizational skill. Ready to help you scale up your business. CONTACT--Napindan Taguig City, Metro Manila, Philippines PERSONAL SKILLS Multi-tasking Abilities 95% Flexible and Adaptable 90% Attention to Detail 95% Critical thinking and problem solving 90% Professionalism and strong work ethic 95% Time Management skills 95% Leadership Creativity 85% 95% TECHNICAL SKILLS Search Engine Optimization EXPERIENCE Sitel Philippines, 2017 - 2018 (Internship) Recruitment and Sourcing Intern HR related tasks Google, Concentrix Philippines Customer Service Associate, 2018 - 2019 Work at the Largest Search Engine in the World Google Shopping platform Email, Chat, Back-Office support Awarded as Top Performer in March 2018 Tata Consultancy Services Philippines Process Associate, 2023 Utility Voice Account (EDF Energy in the UK) Inbound and Outbound Call End-to-end process (Billing, Complaints, Upsell Services, Collections & Appointments) Google, Concentrix Philippines Customer Service, Advisor 2 |- Work at the Largest Search Engine in the World Google Play Store Technical Support Email, Chat, Phones support Admin Task (Creates team dashboard and trackers) 90% Photo editing and Photography skills 80% Microsoft Office Computer Literacy 80% 80% Word Processing Proficiency 80% Data Entry 80% Social Media Manager Layout by Sam Photo and Video Invitation Services Owner and Creator of the business SAM Apparel Clothing and Apparel Business Owner and Creator of the business TFVCians Secret Files School non-organization Admin and Founder of the page