Hannah Grace Padilla Agcaoili

Hello, I'm Hannah, an aspiring Virtual Assistant with over three years of experience in customer service and technical support, including a tenure with Google through one of the Philippines' largest BPO firms. Additionally, I have more than a year of experience in recruitment and sourcing, as well as a background in product research. These roles have honed my skills in communication, organization, and multitasking.

As a dedicated professional, I bring resourcefulness, adaptability, and a commitment to delivering exceptional service. Balancing roles as a mother, wife, and professional has instilled in me a strong sense of discipline, empathy, and accountability.

Key Services:

• Administrative Support: Email and calendar management, data entry, document creation, and file organization.
• Customer Service: Email and chat support, CRM maintenance, order processing, and feedback management.
• Research & Content: Product research, content creation, and social media management, including engagement and analytics.

I'm enthusiastic about contributing to teams that value organization, communication, and customer satisfaction. While new to the virtual assistant role, my diverse background equips me to adapt quickly and perform efficiently.

Explore my portfolio: https://hannahgraceagcaoili.my.canva.site